Features

One app. Every tool
you actually use.

Everything a service business needs — from the first client interaction to the tenth repeat visit. No third-party patchwork.

Bookings & schedule

Let clients book themselves, 24 / 7.

A proper online-booking engine built for service work: slots respect your staff's real working hours, breaks, holidays, buffer times between appointments, and individual service durations.

  • Per-staff schedules with custom working hours
  • Automatic buffer slots between appointments
  • Waitlist — auto-notify when a cancellation opens up
  • Double-booking protection at the database level
  • Confirmation, reminders (24h + 1h), and reschedule flows
CRM & clients

Know every client by name — and by history.

A CRM designed for small service teams, not enterprise sales floors. Tags, custom fields, loyalty points, and quick filters put the right client in front of you instantly.

  • Auto-populated client cards from bookings
  • Custom fields (allergies, preferences, whatever you need)
  • System tags: VIP, NoShow, Cancelled, Churned, Regular
  • Loyalty points and visit history
  • CSV import (migrate from any platform)
  • Mass notifications to tagged segments
Reviews

Reviews clients actually leave.

Rich reviews with text, photo, 30-second voice, or 15-second round video — the same format clients are used to on TikTok and Instagram. Durations enforced server-side to prevent abuse.

  • Star rating + optional text, photo, voice, or video
  • Staff-specific ratings (not just "the salon")
  • Business response — always public
  • Automatic review request 2 hours after visit
  • Moderation tools and reporting
Direct chat

One conversation per client. No SMS fees.

Built-in messaging between businesses and clients with push notifications, unread badges, and a clean thread per relationship. Quiet hours automatically pause non-critical alerts from 10 PM to 8 AM.

  • One persistent thread per (business × client)
  • Push notifications with deep-link to the conversation
  • Unread-count badges on app icon and tab
  • Message history preserved even after bookings end
  • Automatic quiet hours in the recipient's timezone
Discovery

Get found by clients nearby.

Every published SYLAR business appears on a Discovery map with real-time geo-search, multilingual filters, and ranking by rating and proximity.

  • PostGIS-backed geo-search, 50 km default radius
  • Multilingual synonym search (barbershop / barbería / парикмахерская)
  • Filters by vertical, rating, distance, open now
  • Business page with logo, photos, services, reviews, staff
  • Apple Maps + Google Maps ready
Promotions

Fill quiet hours, reward regulars.

Seasonal promotions and promo codes out of the box: percentage or fixed-amount discounts, usage limits per client, expiry dates, and eligibility by tag or loyalty tier.

  • Percentage or fixed discount codes
  • Per-client or per-promo usage caps
  • Expiry dates, time-of-day rules
  • Happy-hour discounts that auto-start and stop
  • Birthday promos auto-sent to eligible clients
Analytics

See what's working. Fix what isn't.

Clean, honest analytics. No vanity metrics. Revenue, retention, staff utilization, service popularity — the numbers that change decisions.

  • Revenue by day / week / month / service / staff
  • Most-booked services, peak hours, quiet hours
  • Repeat-client rate and churn predictions
  • No-show statistics and reminder impact
  • Staff performance: bookings, reviews, rebook rate
Built worldwide

16 languages. Full RTL. Real localization.

Not "just translated" — actually localized. Prices in local currency, dates in local format, and layouts are mirrored for Arabic readers. Every notification reaches the client in their language.

  • English, Russian, Serbian, Spanish, Thai, Chinese, Arabic, Hindi
  • German, French, Portuguese, Indonesian, Japanese, Korean, Turkish, Italian
  • Automatic RTL layout for Arabic
  • Local date, time, and currency formats per region
  • Translated push notifications in the recipient's language

Ready to see SYLAR in action?

7-day free trial. Cancel anytime before it ends.

Start free trial →